viaENS operates on a performance-based model where clients are charged only for confirmed live editorial link placements. This ensures transparency, accountability and minimal financial risk.
viaENS does not charge any upfront service fees. You only pay after editorial backlinks are live, verified and approved.
All placements are executed only after client approval of the publisher shortlist. No outreach or placement is initiated without prior approval.
Refunds are not applicable for placements that have been approved and delivered as agreed.
Since billing is tied to successful delivery, refunds are generally not applicable once a placement has been approved and paid for.
However, replacements or credits may be issued under the following conditions:
If a placement does not match the approved publisher, URL, or agreed specifications, it will be corrected, replaced, or credited.
If a link does not meet pre-approved quality parameters (such as relevance, placement type, or agreed metrics), we will provide a replacement or issue a credit.
All placements include a six-month protection window from the date of delivery.
If a link is removed, deindexed, or significantly altered within this period:
This policy is enforced as standard.
In cases where an issue arises, viaENS prioritizes replacement or credit over refunds to ensure continuity of SEO performance and campaign stability.
For any concerns related to placements or billing, clients can contact our team directly. All requests are reviewed promptly and resolved in line with our transparency-first approach.
viaENS reserves the right to update this Refund Policy at any time. Any changes will be reflected on this page.